[Forum SIS] I: Call for papers - Special Issue METRON

[Matilde Bini]

Dear All,

The Journal METRON is calling for papers in a special issue on
"Statistical methods for service quality evaluation and improvement: New challenges in theory and applications"
In modern societies, planning and improving public policies can most effectively be achieved by quantitative measurement of public and private service quality and subsequent statistical analysis of the data collected. Recently, a variety of new challenges have emerged in this field, in particular concerning study designs, availability of large and heterogeneous data sources, and mechanisms for complex treatment assignment. The availability of new data sources provides opportunities for a more complete analysis of service processes than was previously possible. The goals can only be achieved by employing a wide variety of statistical methods, including continuous and categorical data methods, and, for example, panel data models and generalized estimating equations.
This themed issue of Metron is dedicated to new statistical developments, both theoretical and applied, in service quality evaluation and improvement. The focus is on the development of innovative statistical methodologies for the analysis of real-life data motivated by relevant applications.
Submissions can be made via the website of the journal http://www.editorialmanager.com/tron/; the review process will be handled by the special issue Editors:
Wicher Bergsma - London School of Economics and Political Science, W.P.Bergsma a lse.ac.uk<mailto:W.P.Bergsma a lse.ac.uk>,
Matilde Bini - European University of Rome, matilde.bini a unier.it<mailto:matilde.bini a unier.it>,
Marcello Chiodi - University of Palermo, marcello.chiodi a unipa.it<mailto:marcello.chiodi a unipa.it>,
Luigi D'Ambra - University of Napoli Federico II, dambra a unina.it<mailto:dambra a unina.it>,
Pasquale Sarnacchiaro - University of "Unitelma Sapienza" of Rome, pasquale.sarnacchiaro a unitelmasapienza.it<mailto:pasquale.sarnacchiaro a unitelmasapienza.it>,
Paola Zuccolotto - University of Brescia, paola.zuccolotto a unibs.it<mailto:paola.zuccolotto a unibs.it>.

Important dates:
February 20, 2020 - Deadline for submitting papers
June15, 2020 - End of the (first-round) revision process and notice to Authors
September 30, 2020 - Deadline for submitting revised papers

Kind Regards,
Matilde Bini (European University of Rome), coordinating Guest Editor and Marco Alfò (Sapienza Università di Roma), Editor in Chief of Metron

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